Yes. Many practitioners join Alvéya even if they already have a website. The platform goes far beyond website design and includes tools to help you grow and nurture your audience online.

This includes features such as email marketing, automation, landing pages, quizzes, webinar funnels, surveys, and email nurture sequences. These tools are designed to help natural and allied health practitioners attract new clients, build trust with their audience, and guide people through a clear client journey.

You can choose to rebuild your website inside Alvéya to bring everything into one place, or simply use these audience growth features alongside your existing website.

Alvéya support focuses on helping you use the platform itself. This includes technical assistance with things like setting up pages, forms, automations, integrations, templates, and troubleshooting features.

To support you beyond individual support requests, we have also created a growing library of written help articles as well as an online learning hub inside the Alvéya Playbooks. These lessons combine step-by-step articles and video walkthroughs that guide you through complete workflows so you can learn how to achieve your goal inside the platform, not just find a single help article.

Because every practitioner’s business, audience, and marketing approach is different, support does not include advice on marketing strategy, advertising campaigns, audience targeting, copywriting, or business decisions.

No. Alvéya is not designed to replace clinical practice management software.

We recommend continuing to use your existing clinical system for patient notes, health records, and clinical compliance. Alvéya focuses on the business and marketing side of your practice, such as your website, lead generation, email marketing, online programs, communities, and automated client journeys.

You can still use them if you wish.

Many practitioners continue using Canva for graphic design and ChatGPT for content ideas or writing support. Alvéya focuses on bringing together the core systems that run your business online, rather than replacing every creative tool you might use.

Yes. Your domain name is purchased and managed through a domain provider such as GoDaddy, Crazy Domains, or another registrar. This remains under your ownership and control.

Your Alvéya subscription includes website hosting for the pages you build inside the platform, but the domain itself must still be maintained through your domain provider.

No. Email hosting is managed separately through your email provider, such as Google Workspace or Microsoft.

If you already have a professional email address connected to your domain (for example [email protected]), it will continue to be hosted through your existing email provider.

Alvéya connects to your email so you can send campaigns, automations, and notifications from your domain-based email address, but it does not replace your email inbox or email hosting service.

Many practitioners start building their online presence by adding tools one at a time. Over time this often leads to paying for several separate platforms such as a website builder, email marketing system, course platform, video hosting for course materials, landing page builders, and automation tools.

Audience growth tools such as quizzes, lead magnets, and funnels are often the most effective ways to grow an email list and connect with potential clients. However, these can be difficult to set up and integrate across multiple platforms, which means many practitioners never fully implement them.

As a result, practitioners are often left with a website that may include a sales page and a course, but limited systems to consistently grow their audience or nurture potential clients.

Alvéya brings these pieces together into one connected platform. It includes website design, landing pages, email marketing, course delivery, automation, and audience growth tools such as quizzes, surveys, and webinar funnels. This makes it much easier to create a complete client journey, from discovering your work to becoming a client or student.

Yes. You can import your existing email subscribers into Alvéya.

Most practitioners move their contacts over from platforms such as Mailchimp, ConvertKit, ActiveCampaign, or other email marketing systems. This is typically done by exporting your contacts from your current platform and importing them into Alvéya using a CSV file.

Once your contacts are inside the platform, you can organise them using tags and lists, then begin sending email campaigns, nurture sequences, and automated communications.

It is important that any contacts you import have previously given permission to receive emails from you, so your communications remain compliant with email marketing regulations and best practices.

Alvéya is built on top of GoHighLevel, a well established marketing platform that has been used by agencies and businesses worldwide for several years.

GoHighLevel powers thousands of businesses globally and processes millions of interactions every day. Alvéya uses this proven infrastructure while adding practitioner specific templates, workflows, and support designed for the natural and allied health industry.

Platforms like Squarespace are excellent website builders. However, they are primarily focused on websites.

Alvéya was designed specifically for practitioners who want more than a website. It brings together websites, funnels, email marketing, online programs, memberships, communities, and automation in one system.

Instead of connecting multiple platforms together, everything works inside one environment designed to support the growth of a health practice.

Yes. Many practitioners using Alvéya are not naturally technical.

We provide onboarding resources, walkthrough guides inside Alvéya Playbooks, and support to help you get started. For those who would prefer help setting things up, we also offer optional done-for-you add on services.

The templates are simply starting points.

Every template inside Alvéya is fully customisable. You can change colours, fonts, layouts, images, and copy to suit your brand and practice.

If you would prefer something more personalised, you can also have a custom website designed inside the platform.

You are always in control of your core business assets.

Your domain name remains registered with your own domain provider, and any content you create inside the platform such as your website copy, images, courses, and email lists belong to you.

The templates, design frameworks, and platform systems remain the intellectual property of Alvéya. These are licensed for use while your account is active, similar to how most website platforms operate.

If you ever choose to move to another platform, your domain and the content you have created remain yours to take with you.

In most cases the transition is simpler than practitioners expect.

Contacts and email lists can be imported, domains can be connected, and many practitioners gradually move parts of their business across rather than changing everything at once. For example, some practitioners start with their website and email marketing, then later add funnels, courses, automations, or audience growth tools.

Because Alvéya is its own platform, certain assets such as websites, funnels, quizzes, and course portals will need to be rebuilt inside the system rather than directly transferred. The templates available in the platform make this process significantly faster than starting from scratch.

For practitioners who would prefer support, we also have a team available to assist with rebuilding and setting up these assets as an optional add on service. This allows you to transition into the platform with far less time and technical effort.

Most practitioners can have a working website or funnel live within a few days once their domain is connected and content is ready.

The templates inside Alvéya are designed specifically for health practitioners, which means the structure, layout, and messaging strategy are already in place. Instead of starting from a blank page, you simply customise the images, colours, and copywriting to reflect your practice.

For practitioners who would prefer support, optional setup and customisation services are also available.